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WiSo Student Service Point

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  • Carina Piek – Advisor in the team of the WiSo Student Service Point

    “Questions about starting your studies at WiSo? I’d be happy to give you practical information at the WiSo Student Service Point!”

  • Annika Lahnor – Advisor in the team of the WiSo Student Service Point Information

    “Need career tips or a CV check? I’d be happy to advise you on career-specific topics at the WiSo Student Service Point!”

  • Jutta Reusch – Advisor in the team of the WiSo Student Service Point

    “Questions about taking a semester abroad or a short international programme? I’d be happy to advise you about international opportunities at the WiSo Student Service Point!”

  • Nicole Kienel – Advisor in the team of the WiSo Student Service Point

    “Questions about KLIPS or getting your sealed transcript of records? Find all the answers in one place at the WiSo Student Service Point!”

  • Martina Mundorf –Advisor in the team of the WiSo Student Service Point

    “Questions about doctoral studies at the WiSo faculty? I’d be happy to answer them at the WiSo Student Service Point!”

Our point of contact for questions

The WiSo Student Service Point serves as the first point of contact for questions about studying at the WiSo Faculty. The WiSo student advisors offer orientation and competent advice in every phase of the student life cycle, which is always goal-oriented and open to results.

The student advisors of the WiSo Student Service Point follow this mission statement in their activities.

Opening hours: Mo-Thu 9:00-4:30 p.m., Fr 9:00-12:30 p.m.
Address for visitors: WiSo annex building (number of building 101), groundfloor, room number 0.305, Universitätsstraße 24, 50931 Köln
Phone number: +49 221-470-8818 (Mo-Thu 10:00-3:00 p.m., Fr 10:00-12:30 p.m.)

In the period from 12.07. up to 30.07.2019, Mo-Fr 9-12 p.m. and Mon, Wed+Thu 2-4 p.m., the document comparison for the WiSo Master's enrolment will take place at the WiSo Student Service Point. During this time, only one student advisor will be available to answer general study and examination questions. Please bring sufficient waiting time with you or approach us with your request from 31.07.2019 if it is not urgent.

Or just use our contact form for short enquiries via

Please note that requests which require the verification of personal data cannot usually be answered directly via the contact form, but must continue to be submitted in written form.

If you would like to change a fixed group or module within the framework of the examination regulations 2015, you can apply for this directly online via this link to wisoapp.

Please refer to the monthly plan in this PDF for the different advisory times on the topics listed below.

The following catalogue of services is offered at the WiSo Student Service Point:

  • Application, admission and first semester consultation

  • Organising your studies


  • Examination matters

  • International orientation of the degree course

  • Career options & internships

  • Credit transfer of taken exams

  • Interest in doctoral studies

  • Reorientation or dropping out of studies

  • Certificates / sealed Transcripts of Records / Ranking

  • Information material, e.g. flyer, maps and much more

How does it work at the WiSo Student Service Point?

At the reception of the WiSo Student Service Point you first describe your request. Either you can get direct help via a short information or you will be referred to one of the student advisors. Then you will receive a waiting number and take a seat in the student break rooms next to the office area. Your waiting number will be displayed on the screen which is in the student break rooms. You will then be shown advice area A or B and advice places A1-A3 (room 0.305) or B1-B3 (room 0.303). The student advisors will take care of your request then.

You will also receive sealed transcripts of records and ranking certificates at the reception desk. Would you like to receive them directly by post? Then simply apply for them online via the wisoapp.

Please note that the opening hours of the reception are longer than the office hours of the student advisors. If your request cannot be clarified at the reception desk and there is no advisor available at the time, your request will be taken up and we will get back to you by telephone or e-mail if you wish.

Reception WiSo Student Service Point:

  • Inken Host, reception organisation
  • Kai N. Fuis
  • Merle von Jagow
  • Nataly Kurz
  • Neele Schlömer

General study advisory & examination matters:

  • Carina Piek, coordinator WiSo Student Service Point
  • Nicole Kienel
  • Patrick Schroeder

Student advisory on the international orientation of your studies & semester abroad:

  • Ulrike Decker
  • Xenia Elbrächter
  • Mareike Laub
  • Alexandra Overath
  • Jutta Reusch
  • Roselyne Rigollet

Student advisory on credit transfer:

  • Kassandra Bozinova
  • Paula Kirsch
  • Katrin Posch
  • Philip Schmitz

Student advisory on career, internships & CV check:

  • Annika Lahnor
  • Julia Monzel
  • Heidi Wenge
  • Ayla Wisselinck

Student advisory on KLIPS:

  • Peter Heimes
  • Sebastian Kropp
  • Joss Wobser

Student advisory on Master's admission and WiSo online application portal:

  • Steffi Frommhold

Student advisory on PhD studies:

  • Martina Mundorf

Mailbox of the WiSo Student Service Point

Documents such as written requests, theses or medical certificates for the timely withdrawal from examinations can be submitted at any time by dropping them in the mailbox. The mailbox is located in front of the WiSo Student Service Point, room 0.305 and is visible from the reception desk of the WiSo Student Service Point.

It can be used parallel to the green mailbox in the WiSo foyer in front of Lecture Hall I.

Both letterboxes are emtied several times a day, stamped with an incoming stamp and forwarded to the right contact person.