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Online marketplace: Every third retailer delivers within two days

Marktplatz-KIX from ECC Köln und eBay

ECC Köln

Which delivery service do online marketplace dealers offer their customers? How important is shipping in other countries? What do online marketplace dealers think about returns?

ECC Köln and ebay asked 240 online marketplace dealers to find answers to the questions relating to deliveries. The key results show that one third of the online marketplace dealers delivers mainly within one or two days, shipment tracking is mostly provided and processing of returns is for ‘Marktplatz-KIX”-participants an important distinguishing feature.

You find more information here (pdf/ German): http://presse.ebay.de/sites/default/files/Berichtsband_Q2_Marktplatz-KIX.pdf